30-DAY RETURNS

At Melrose Avenue Label, we want you to feel completely confident in every purchase. Take your time trying on your new pieces at home — style them, wear them once around the house, and see how they truly fit into your wardrobe.

If something isn't quite right, you can return it within 30 days of delivery for a full refund to your original payment method. We simply ask that items are unworn, unwashed, and returned in their original condition with all tags attached.

Shopping with Melrose Avenue Label should feel easy, personal, and worry-free.

Have a question about your order or our return policy? Our support team is here to help — reach out anytime at support@melroseavenuelabel.com or visit our Contact page.

Style That Feels Like You

Made for American Life

FAQ

Where do you ship?

At the moment, we deliver exclusively within the United States. We are currently unable to offer shipping to international destinations.

Do you offer free shipping?

Yes. Every order over $70 placed within the United States qualifies for free standard shipping.

What are your delivery times?

You can find all of the information about delivery times in our shipping policy

Which payment methods are available?

We securely accept the following payment options:

• Visa

• Mastercard

• American Express

• Apple Pay

• Google Pay

• Maestro

• Shop Pay

What is your return policy?

You may request a return within 30 days of receiving your order. To start a return, simply contact our support team with your order details. Returned items must be in their original condition — unworn, unwashed, and include all original tags and packaging.

How long does a refund take?

Once your return has been received and approved, your refund will be issued to your original payment method. Please allow up to 10 days for the refund to be processed.

Can I exchange my item?

Yes exchanges are possible. E-mail us at support@melroseavenuelabel.com for more information

How can I contact Melrose Avenue Label?

Our customer care team is available via email at support@melroseavenuelabel.com.

What if I receive a damaged or incorrect item?

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will arrange either a replacement item or a full refund, free of charge.